Privacy Policy

1. Introduction

AxeCheck ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web accessibility auditing service at axecheck.com (the "Service").

2. Information We Collect

2.1 Information You Provide

• Account information: email address, name, and password when you create an account.
• Payment information: processed securely by our payment processor. We do not store credit card numbers.
• URLs submitted for accessibility scanning.
• Communications you send to our support team.

2.2 Information Collected Automatically

• Usage data: pages visited, features used, scan frequency, and interaction patterns.
• Device information: browser type, operating system, and screen resolution.
• Log data: IP address, access times, and referring URLs.
• Cookies and similar tracking technologies for functionality and analytics.

3. How We Use Your Information

• To provide and maintain the Service, including performing accessibility audits on submitted URLs.
• To process transactions and send related information (confirmations, invoices).
• To send you technical notices, updates, and support messages.
• To monitor and analyze trends, usage, and activities to improve the Service.
• To detect, prevent, and address technical issues and security threats.
• To comply with legal obligations and enforce our terms.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Service providers who assist in operating the Service (hosting, payment processing, analytics).
• Law enforcement or government agencies when required by law or to protect our rights.
• Business partners in the event of a merger, acquisition, or sale of assets.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Scan results are retained for the duration of your subscription. When you delete your account, we remove your personal data within 30 days, except where retention is required by law.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS), encryption at rest, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict certain processing activities.
• Request data portability.
• Withdraw consent at any time (where processing is based on consent).

8. Cookies

We use essential cookies to maintain session state and functionality. We may also use analytics cookies to understand how visitors interact with the Service. You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at [email protected].